Last Modified: April 27, 2017
Axial Commerce, Inc. (“Axial,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.
Information we Collect.
User Provided Information.
We may ask you to provide us with information regarding your business, such as your entity name, assumed name or trade name, Employer Identification Number (EIN), credit or financial information, company and executive profiles and contact information(“Business Information”) .
We may ask you to provide us with certain categories of information such as personal information, which is information that could reasonably be used to identify you personally, such as your name, company, e-mail address, and mobile number (“Personal Information”).
We may also collect credit card, bank and/or ACH information.
We may collect this information through forms in the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you will be required to create an account profile.
User Generated Content and Public Information.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of our website(s), or transmitted to other users of our Services or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages or you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information Collected Through Your Access and Use of the Services.
In addition to the information that you directly submit to us, we and our third-party service providers may use a variety of technologies that automatically collect information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. We may use Usage Information for a variety of purposes, including to enhance or otherwise improve the Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device used to access the Services (“Device”). Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.
We may also collect Usage Information using the following methods or technologies to name a few:
Cookies. A cookie is a data file placed on a Device when it is used to access the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
Web Beacons. Small graphic images or computer code called web beacons may be included in our web and mobile pages and messages. The web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on Web pages. Web beacons or similar technologies help us better manage content on our Services by informing us what content is effective, count users of the Services, monitor how users navigate the Services, count how many e-mails that we send were actually opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons to our customers’ personal information.
Embedded Scripts. An embedded script is computer code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
Use of the Collected Information.
We use your IP address to help diagnose problems with our computer server, and to administer our website(s). Your IP address is used to help identify you, but contains no personal information about you.
We will send you transactional-related communications in connection with the Services. These communications may include but are not limited to notification that a package has been picked up or delivered, transactional summaries, maintenance notifications or other Services disruption notifications. Generally, you may not opt-out of these communications, which are not promotional in nature.
Please note that information submitted to the Services via a “contact us” or other similar function may not receive a response.
Disclosure of Information to Third Parties.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
When You Agree to Receive Information from Third Parties.
Third Parties Providing Services on Our Behalf.
We use third party companies and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf. We may provide vendors with access to user information, including Business Information and Personal Information, this information sharing is limited to only the information needed by the vendor to carry out the services they are performing for you or for us. Each of these vendors are obligated not to disclose or use Business Information or Personal Information for any other purpose.
While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Business Information or Personal Information with these analytics service providers, but they may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your Information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; (ii) to protect and/or defend the Terms of Service for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of Axial, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.
We may share your Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such Information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.
Changing Your Information and Cancelling Your Account.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Business Information or Personal Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by contacting us through customer support. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable; however, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
You may also cancel or modify your account or the communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.
We will retain your Information for as long as your account with the Services is active and as needed to provide you services. Even after your account is terminated, we will retain your Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.
Our Services are not intended for children under 13 years of age. No one under age 13 is allowed to register with or use the Services. We do not knowingly collect Personal Information from anyone under the age of 13. If we discover that we have collected Personal Information from a person under 13, we will delete such information as soon as reasonably possible. If you believe we might have any information from or about a child under 13 , please contact us at email@example.com.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions, social security numbers and passwords will be encrypted using SSL technology
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Axial Commerce, Inc.
PO BOX 50550
Austin, TX 78763
Or at: firstname.lastname@example.org
Or at: 512 686-3355